1. All reservations must be paid at 100%, to guarantee the reservation at least one week before arrival.
  2. All reservations must be checked and re-confirmed at least 1 week before execution either by mail or by telephone
  3. If the reservation is canceled less than 24 hours must pay the full amount of the reservation.
  4. Cancellations more than 24 hours before the previous day: will refund applies only on whale watching tour in the marine whale, tour the mangroves and fishing tour.
  5. Tours to Cano Island and Corcovado respectively, to be redeemed in less than 6 days, all the money is not returned. Operating expenses of booking and after them a refund of the balance will be carried apply.
  6. Any cancellation or modification of your reservation to be sent to email: bluosaadventures@gmail.com or emergency mail if there is no answer:andreitavalverde91@gmail.com.
  7. Group rates must be consulted either by mail or by telephone, as there may be variations.
  8. Emergency calls: +50689557667 Spanish / English with Andrea Valverde or +50660923373 with Nathaniel Vasquez Mora legal representative, in any situation.
  9. For the customer who makes a reservation and cannot cancel the Agency event or force majeure can pay directly in our offices, TC / CASH / DOLLARS OR COLONES, and the money will be refunded to the appropriate agency by bank deposit.
  10. The client or agency making a reservation and cancellation has not made properly and the client is submitted shall be deemed tour NO SHOW, and must pay the full value of the tour.
  11. If the customer does not show the tour by accident, mechanical failure, illness or other at least should call the Agency to communicate what happened and who did not make it known, in such a case can communicate with us and if there is availability of the customer and company in this case OSA BLUE ADVENTURES tour will be rescheduled and in other cases reimburse